Cancellation & Refund Policy
Cancellation
- Orders can be cancelled within 24 hours of placing the order, provided they have not been dispatched. To cancel, send an email on: care@mavenmint.in with your order number.
- Once an order has been dispatched, it cannot be cancelled; but you may initiate a return or exchange after delivery as per our Returns & Exchange Policy.
Refunds
- Approved refunds are processed in full within 7–10 business days of receiving and inspecting the returned item
- Refunds are issued to the original payment method
- Engraved or customised pieces are not eligible for refund